ATTENTION:
BEFORE YOU READ THE PROJECT WORK, PLEASE READ THE
INFORMATION BELOW. THANK YOU!
TO GET THE FULL PROJECT FOR THE TOPIC BELOW PLEASE
CALL:
08168759420,
08068231953
TO GET MORE PROJECT TOPICS IN YOUR DEPARTMENT,
PLEASE VISIT:
AN
APPRAISAL OF IMPACT OF ELECTRONIC BANKING IN ZENITH BANK NIGERIA PLC, KANO
ABSTRACT
Electronic banking is simply
operating the banking system through the internet and it signifies both global
public network and a family of technologies. In Nigeria, the banking industries
are basically on-line at real time with web site which is restricted only to
information and also it restricts most of their dealings to e’banking via the
internet and not internet banking proper, effective cash management via
e’banking on the other involves managing the motives of a firm in order to
maximize cash availability and internet income in any idle fund via e’banking
for efficiency and effective purposes, e’banking helps quicken the technology
in recent globalization, but not withstanding, there are still risk involve in
e’banking but such is properly under control which was why the banks restricted
e’banking transaction within themselves with proper protocols to check, with
this in place customers are highly satisfied and the banking sectors well
fitted.
TABLE OF CONTENTS
Title Page
Declaration
Approval page
Dedication
Acknowledgment
Table of Contents
CHAPTER ONE
1.1 Background of the study
1.2 Statement of the problem
1.3 Objectives of the study
1.4 Significance of the study
1.5 Research
Questions/Hypothesis
1.6 Scope of the study
1.7 Limitation of the study
1.8 Definition of terms
CHAPTER TWO
LITERATURE
REVIEW
2.1 Introduction
2.2 History of banking
2.2.1Background
2.2.2History of banking in Nigeria
2.3 Conventional banking
procedures
2.3.1Transfer of Bank draft
2.3.2Telegraphic transfer
2.4 The Clearing System
2.5 Electronic banking
(e’banking)
2.5.1Electronic banking products
CHAPTER THREE
3.1 Introduction
3.2 Re-statement of hypothesis
3.3 Population of the study
3.4 Sampling technique
3.5 Sample sizes
3.6 Methods of data collection
3.7 Methods of data analysis
CHAPTER FOUR
4.1 Data analysis and
interpretation
4.2 Table and sources of
survey
4.3 Test of hypothesis
4.3.1Hypothesis I
4.3.2Hypothesis II
4.3.3Hypothesis III
CHAPTER FIVE
5.1 Summary and findings
5.2 Conclusion
5.3 Recommendation
Bibliography
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
The rapidly unfolding development
within the information technology in recent times has led to resurgent calls
for monies towards an effective cash management through Electronic banking
(i.e. E-Banking). In the last few years, within the banking industry in Nigeria
several commercial products have designed by banks to improve the qualities of
services provided to customer. These products were also designed to meet the
increasingly sophisticated needs of finance managers in a cross section or
organizations operating in different sectors of the economy.
In recent years, these have been an
evolution from paper transfer system and ordinary procedural cash management to
an electronic transfer system and more secured and sophisticated cash
management. There has been introduced, an increased sophistication in computer
applications to cash management and in electronic funds transfer.
It is the responsibility of the
finance manager to ensure proper management of a company’s account receivable
and payable amongst other tasks. Improper management of these two important
variables could result in losses arising from inability to take interest
because of too early payments. Overdraft and loan interest charges could be
incurred because of unnecessary working capital borrowings. The task faced with
the finance manager is accelerating collections and showing a disbursement
which is increasingly being done electronically.
The advert of financial innovations
such as electronic transfer in the payment system and more recently, the
launching of internet banking have transformed the worlds into a global village
linked with electronic impulses. Companies are usually offered discounts if
payments for certain goods and services are made within a specified period
according to the terms of credit.
Similarly, no discount is been
attracted when companies pay outside this period and this discount loss can
cost the company substantial income when aggregated over an annual period.
Companies also have to collect proceeds of sales quickly within the allowed
time frame to provide working capital. Failure to do so can lead to working
capital shortages prompting the company to borrow from banks at high interest
rates to fill the gap between sales and collection of proceeds.
Between 1989 and 1995, several banks
have acquired the means to make payment very quickly and transfer funds very
quickly to cities in Nigeria within a few minutes of the request. However, the
concept of electronic money was introduced in 1996 when the Federal Government
through CBN gave approval to All States Trust Bank Ltd. To offer a financial
product known as the ESCA smart card, an electronic purse. Subsequently, others
followed. These innovations, which are still at a relatively early stage of
development have the potential to challenge the predominant role of cash for
making small value payments and makes retail transactions easier and cheaper
for finance managers. This is an invaluable tool of it provides an enhanced
cash management capability and use of electronic funds transfer has resulted in
greater economization of money balances.
In an attempt to elucidate on the
use of Electronic Banking in cash management, this write-up traces the history
of commercial banks and origin of Electronic Banking, provides an in-depth
treatise of conventional banking. It goes further to examine the role of
Electronic banking in cash management, the advantages and obvious concerns
about security of funds.
1.2
STATEMENT OF THE PROBLEM
Financial management is a key to the
growth of any business perspective of the size and geographical spread of the
firm. As business conqueror their immediate environment and spread to other
towns and cities, it becomes more difficult to exercise control over the
finances of the firm. There is the need to deliver funds to locations where it
is needed and collect excesses from some other locations across the country. A
number of problems abound in the Cash Management Service Department of any
organization in Nigeria, such problems include the following:
a.
Delay in collecting receivables and effecting disbursement without considering
interest and discounts that could be earned.
b.
Inefficiency in funds transfer from one town or region to another.
c.
Ineffective handling or the increasing volume, complexity, competitiveness,
customer sophistication and globalization or financial services.
d.
Misrepresentatives, misappropriation, and misunderstanding the significance of
an effective cash management through Electronic Banking.
e.
How to change the concept that technology remains as imported commodity, which
continues to depend on the availability of foreign exchange for its
consumption.
f.
Why many banks have not been able to automate their operations.
g.
How effective is the use of Electronic Banking in cash management?
h.
What services does Electronic Banking that makes it applicable to cash
management?
i.
Task and related misappropriation in organizational management as a result of
E-Banking.
Nevertheless, solutions to these
numerous problem will to a large extent, explain the roles of Electronic
Banking in Cash Management.
1.3
OBJECTIVES OF THE STUDY
The main objectives of this research
work are:
1. To highlight the important task
of the finance manager.
2. To show the essence of Electronic
Banking as an effective mean of cash management and their products.
3. To prevent a review of the
conventional banking procedure in cash management and the implication of the
source of every fund to the company. Hence the cost benefit.
4. To show the importance of cash
management in collection and disbursement as it affects discounts, interest and
loan/advance charges and the implication and recommendation computer to the aid
of management.
5. To take into cognizance the modus
operandi, and limitation of conventional banking procedure, which serve as a
launching pad for the introduction of electronic banking.
1.4
SIGNIFICANCE OF THE STUDY
This work will go a long way to
benefit:
a. Researchers who wish to
have ideas as to the various measure or strategies that might be employed in
effective cash management through Electronic Banking.
b. This research work will also
expose some likely problems encountered implementing measures/strategies
embarked upon in an effective cash management through Electronic Banking.
c. It will provide a frame
work or reference to practitioners either in academics or in the business world
as will as to bankers, accountants and investors.
d. It will go further to some as a
foundation for researchers who may wish to further their research in this
field.
1.5
RESEARCH HYPOTHESIS
The hypothesis of the study are been
formulated and will be based on the objective of the study such as;
1. Ho: If appropriate skills
are not developed in Management
Information System (MIS), then there
will be poor performance.
HI: If appropriate skills are developed
in Management Information System (MIS), there will be excellent performance and
employee efficiency.
2. Ho: When banks do not
acquire the necessary advanced technology, they will lose customer’s confidence
and will not be efficient and effective.
HI: When
banks acquire the necessary advanced technology, they will
gain customer’s confidence and will be efficient and
effective.
3.
Ho: When effective control measures are
not backed by complementary measures such as; passwords, protocols, encryptions
e.t.c. fraudulent activities can not be checked.
HI: When effective control measures are
backed by complementary measures such as passwords, protocols and encryptions,
fraudulent activities can be checked and controlled.
1.6
SCOPE OF THE STUDY
This topic of study is towards an
effective cash management through Electronic banking. Problems and prospects, a
Case Study of Zenith International Bank Plc. Therefore the research covers the
problems, objective of the effective Cash Management through Electronic banking
as well as the significance of it, limitations or possible problems and
consequences, solutions and authentic recommendations.
1.7
LIMITATIONS OF THE STUDY
The limitations of this research
work are catalogued below:
1. The practice of approving
project topics at the end of the first semester by the department does not
allow enough time for proper research, and this was a great constraint to the
researcher.
2. This study was carried out
without the required expert skills by the researcher in computing to venture
into a topic of this nature which is very technical.
3. Hesitation on the part of
the respondents to divulge valuable information was also a constraining factor.
1.8
DEFINITION OF TERMS
Account: The recording in the ledgers of the
financial transactions that occur and the use to which the records are put,
their analyses and interpretation. Hence it shows the receipts, the expenditure
and outstanding balances.
Bank: A financial house coordinating the
applicable to finance recording account deposits and withdrawals of a customer.
The bank sends a statement to its customer at agreed regular intervals.
Bills of Exchange: An unconditional order in writing,
addressed by one person to exchange another, signed to whom it is addressed to
pay on demand, or at a fixed or determinable future time, a sum certain in
money to, or to the order of a specified person or bearer.
Book-Keeping: This is the actual record making
phase of Accounting.
Cash: Consist of the firms holding of
currency and demand deposit, with demand deposit being the most important for
most firms. It is an Asset and a scene resource which must be conserved and
earn a reasonable return for the company.
Cash Management: Involves controlling the investment
in current assets, which involves managing the movies of a firm in order to
maximize cash availability and interest income in any idle funds.
Clearing House: The clearing house committee of
Nigeria Clearing Bank situated in the premises of CBN in Lagos and some other
cities. Representatives of each of the clearing banks attend there each
business day to exchange bills of exchange and cheques, etc. drawn upon each
other and settle for them.
Computer: An electronic device designed to
store and process large of data at high speed. Input is by paper, punch cards,
and magnetic disc. Output is by high-speed printers or visual display unit.
“Most customers’ account in the banks is kept in the money stores of computers
and updated daily”.
Credit Cards: This is an electronic device that
has the potential to challenge the predominant role of cash for making small
value payment and makes retail transaction easier and cheaper for customers and
merchants.
Electronic Banking: This is simply operating the
banking system through the interact and the internet signifies both “global
public network and a family of technologies, thus, a pivotal element of
electronic commerce.
Encryption: Widely used as a specify measures to
protect internet messages. This technique make use of keys to encode and decide
messages e.g. Kerberos and Digital Encryption Standard (DES), RSA and PAP.
Information Technology: This is nothing but a department
made up of a units. The software, hardwares and operations unit. These units
though are separated but work as a team to ensure that the common goal of
excellent service delivery is achieved.
Online: This means that there is an active
connection between two computers or between a terminal and a host computer.
AFFILIATE LINKS:
www.uniproject.com.ng
www.uniprojects.com.ng
www.uniprojectz.net
uni-project.net
hiwriters.com.ng
hiwriter.com.ng
hiwriters.net
hiwriter.net
jamtechproject.com.ng
jamtechprojects.com.ng
jamtechproject.net
jamtechprojects.net
www.easyprojectmaterials.com
www.easyprojectsolutions.com
www.worldofnolimit.com
www.easyprojectmaterials.com.ng
www.easyprojectsmaterials.com.ng
www.easyprojectsmaterials.com
www.easyprojectsmaterial.com
www.easyprojectsmaterial.com.ng
www.easyprojectmaterial.com.ng
www.projectmaterial.com.ng
www.projectmaterials.com.ng
www.projectmaterials.com
www.myprojectmaterial.com.ng
www.myprojectmaterials.com
www.researchprojectmaterial.com
www.researchprojectmaterials.com
www.uniprojects.com.ng
www.uniprojectz.net
uni-project.net
hiwriters.com.ng
hiwriter.com.ng
hiwriters.net
hiwriter.net
jamtechproject.com.ng
jamtechprojects.com.ng
jamtechproject.net
jamtechprojects.net
www.easyprojectmaterials.com
www.easyprojectsolutions.com
www.worldofnolimit.com
www.easyprojectmaterials.com.ng
www.easyprojectsmaterials.com.ng
www.easyprojectsmaterials.com
www.easyprojectsmaterial.com
www.easyprojectsmaterial.com.ng
www.easyprojectmaterial.com.ng
www.projectmaterial.com.ng
www.projectmaterials.com.ng
www.projectmaterials.com
www.myprojectmaterial.com.ng
www.myprojectmaterials.com
www.researchprojectmaterial.com
www.researchprojectmaterials.com
http://projstuf.blogspot.com.ng/
http://highwriter.blogspot.com.ng/
http://nairaprojects.blogspot.com.ng/
http://jamtechprojects.blogspot.com.ng/
http://preshstore.blogspot.com.ng/
http://laitosproject.blogspot.com.ng/
http://educprojects.blogspot.com.ng/
http://projectsalesng.blogspot.com.ng/
http://projstoc.blogspot.com.ng/
http://projectstreetng.blogspot.com.ng/
http://eazyprojectsmaterial.blogspot.com.ng/
http://eazyprojectsmaterials.blogspot.com.ng/
http://easeprojectsmaterials.blogspot.com.ng/
http://easeprojectmaterial.blogspot.com.ng/
http://easyprojectsmaterials.blogspot.com.ng/
http://mastersprojectmaterials.blogspot.com.ng/
http://easyprojectsmaterial.blogspot.com.ng/
http://projectchaptersng.blogspot.com.ng/
http://easeprojectmaterials.blogspot.com.ng/
http://easeprojectsmaterial.blogspot.com.ng/
http://easzprojectmaterial.blogspot.com.ng/
http://easzprojectmaterial.blogspot.com.ng/
http://projectchapters.blogspot.com.ng/
http://academicprojectworld.blogspot.com.ng/
http://projectsng.blogspot.com.ng/
http://projectfilesng.blogspot.com.ng/
http://projectmaterialng.blogspot.com.ng/
http://projectmaterialng.blogspot.com.ng/
http://projectdevelopersng.blogspot.com.ng/
http://myprojectsng.blogspot.com.ng/
http://projetsoft.blogspot.com.ng/
http://googleprojectsng.blogspot.com.ng/
http://projectdeveloperng.blogspot.com.ng/
http://tetproj.blogspot.com.ng/
http://highwriter.blogspot.com.ng/
http://nairaprojects.blogspot.com.ng/
http://jamtechprojects.blogspot.com.ng/
http://preshstore.blogspot.com.ng/
http://laitosproject.blogspot.com.ng/
http://educprojects.blogspot.com.ng/
http://projectsalesng.blogspot.com.ng/
http://projstoc.blogspot.com.ng/
http://projectstreetng.blogspot.com.ng/
http://eazyprojectsmaterial.blogspot.com.ng/
http://eazyprojectsmaterials.blogspot.com.ng/
http://easeprojectsmaterials.blogspot.com.ng/
http://easeprojectmaterial.blogspot.com.ng/
http://easyprojectsmaterials.blogspot.com.ng/
http://mastersprojectmaterials.blogspot.com.ng/
http://easyprojectsmaterial.blogspot.com.ng/
http://projectchaptersng.blogspot.com.ng/
http://easeprojectmaterials.blogspot.com.ng/
http://easeprojectsmaterial.blogspot.com.ng/
http://easzprojectmaterial.blogspot.com.ng/
http://easzprojectmaterial.blogspot.com.ng/
http://projectchapters.blogspot.com.ng/
http://academicprojectworld.blogspot.com.ng/
http://projectsng.blogspot.com.ng/
http://projectfilesng.blogspot.com.ng/
http://projectmaterialng.blogspot.com.ng/
http://projectmaterialng.blogspot.com.ng/
http://projectdevelopersng.blogspot.com.ng/
http://myprojectsng.blogspot.com.ng/
http://projetsoft.blogspot.com.ng/
http://googleprojectsng.blogspot.com.ng/
http://projectdeveloperng.blogspot.com.ng/
http://tetproj.blogspot.com.ng/
http://projectfaculty.blogspot.com.ng/
http://femsproject.blogspot.com.ng/
http://egoboosterbook.blogspot.com.ng/
http://projecttopicz.blogspot.com.ng/
http://goodprojecttopic.blogspot.com.ng/
http://worldofnolimit.blogspot.com.ng/
http://worldofnolimits.blogspot.com.ng/
http://careerstool.blogspot.com.ng/
http://afrilibs.blogspot.com.ng/
http://ngwriterz.blogspot.com.ng/
http://ngwriter.blogspot.com.ng/
http://projectmaterialz.blogspot.com.ng/
http://articlezng.blogspot.com.ng/
http://laittosprojectsolution.blogspot.com.ng/
http://blastyourprojectreloaded.blogspot.com.ng/
http://projectaider.blogspot.com.ng/
http://africle.blogspot.com.ng/
http://projectstocs.blogspot.com.ng/
http://ngprojectz.blogspot.com.ng/
http://projectscrew.blogspot.com.ng/
http://laittosprojects.blogspot.com.ng/
http://15projectz.blogspot.com.ng/
iproject01.blogspot.com
projectsaider.blogspot.com
projecttopicshq.blogspot.com
questias.blogspot.com
4myresearch.blogspot.com
hiwriterz.blogspot.com
jamtechprojectz.blogspot.com
projectzmaterial.blogspot.com
grossarchives.blogspot.com
classicprojectz.blogspot.com
allprojecttopic.blogspot.com
careerslite.blogspot.com
careerslit.blogspot.com
afribarys.blogspot.com
afrilibz.blogspot.com
360research.blogspot.com
http://femsproject.blogspot.com.ng/
http://egoboosterbook.blogspot.com.ng/
http://projecttopicz.blogspot.com.ng/
http://goodprojecttopic.blogspot.com.ng/
http://worldofnolimit.blogspot.com.ng/
http://worldofnolimits.blogspot.com.ng/
http://careerstool.blogspot.com.ng/
http://afrilibs.blogspot.com.ng/
http://ngwriterz.blogspot.com.ng/
http://ngwriter.blogspot.com.ng/
http://projectmaterialz.blogspot.com.ng/
http://articlezng.blogspot.com.ng/
http://laittosprojectsolution.blogspot.com.ng/
http://blastyourprojectreloaded.blogspot.com.ng/
http://projectaider.blogspot.com.ng/
http://africle.blogspot.com.ng/
http://projectstocs.blogspot.com.ng/
http://ngprojectz.blogspot.com.ng/
http://projectscrew.blogspot.com.ng/
http://laittosprojects.blogspot.com.ng/
http://15projectz.blogspot.com.ng/
iproject01.blogspot.com
projectsaider.blogspot.com
projecttopicshq.blogspot.com
questias.blogspot.com
4myresearch.blogspot.com
hiwriterz.blogspot.com
jamtechprojectz.blogspot.com
projectzmaterial.blogspot.com
grossarchives.blogspot.com
classicprojectz.blogspot.com
allprojecttopic.blogspot.com
careerslite.blogspot.com
careerslit.blogspot.com
afribarys.blogspot.com
afrilibz.blogspot.com
360research.blogspot.com
www.easymaterial.net
www.easyresearches.net
www.easymaterial.com.ng
www.easymaterials.com.ng
www.easyprojectmaterial.net
www.easyprojectmaterials.net
www.easyprojectsmaterials.net
www.easyprojectsmaterial.net
www.faculty.com.ng
www.department.com.ng
www.topics.com.ng
www.topic.com.ng
www.researches.com.ng
www.nairatopic.com
www.nairatopics.com
www.nairatopic.net
www.nairatopics.net
www.nairamaterial.com
www.nairamaterials.com
www.nairamaterial.net
www.nairamaterials.net
www.nairaresearch.com
www.nairaresearch.net
www.collegework.com.ng
www.collegeworks.com.ng
www.collegework.net
easyprojectmaterial.netwww.easyresearches.net
www.easymaterial.com.ng
www.easymaterials.com.ng
www.easyprojectmaterial.net
www.easyprojectmaterials.net
www.easyprojectsmaterials.net
www.easyprojectsmaterial.net
www.faculty.com.ng
www.department.com.ng
www.topics.com.ng
www.topic.com.ng
www.researches.com.ng
www.nairatopic.com
www.nairatopics.com
www.nairatopic.net
www.nairatopics.net
www.nairamaterial.com
www.nairamaterials.com
www.nairamaterial.net
www.nairamaterials.net
www.nairaresearch.com
www.nairaresearch.net
www.collegework.com.ng
www.collegeworks.com.ng
www.collegework.net
easyprojectsmaterial.net
easyprojectsmaterials.net
easyprojectmaterial.net.ng
easyprojectmaterials.net.ng
easyprojectsmaterials.net.ng
easyprojectsmaterial.net.ng
worldofnolimits.com
worldofnolimit.net
worldofnolimits.net
worldofnolimit.com.ng
worldofnolimits.com.ng
worldofnolimit.net.ng
worldofnolimits.net.ng
Comments
Post a Comment