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DESIGN AND IMPLEMENTATION OF A COMPUTERIZED INSURANCE
UNDERWRITING SYSTEM
ABSTRACT
The insurance business,
which involved compensation of indemnity victim for financial loss suffered,
death or when one is ill have many policies.
The researcher seeks to
study those that concerned the underwiritng only. It has different aspect of
business and involvement, as it is the area of underwriting of policies.
The underwriting here
means the process of accepting responsibility for an insurance policy so that
you will pay money in case loss or damage happens. This work will discuss
extensively the different types of insurance policies and how to carry out the
insurance business. However, the design was carried out with the hope of computerizing
the system so as to automate the system to curb most of the problem encountered
in the insurance companies.
Finally, when the design
is fully operational, there will be improved flow of information retrieval by
means of online direct assess enquiry system, which will improve client
relation due to fewer computational errors.
ORGANIZATION OF WORK
This work is divided into
two main parts. The first part includes the preliminaries, while the second
part is the main body.
The preliminary part,
consist of title page, the approval page, dedication, acknowledgement, table of
figures, table of content and the abstract. Then the bibliography and
appendices were after chapter seven.
The main body was divided
into seven chapters.
Chapter one outlined the
problem, definition, the purpose of the study, what the work is aiming at, the
scope, constraints and assumptions. Chapter two reviewed the related
literature. Chapter three described and analyzed the existing system, which
specified the fact finding method used, the organizational structured, the
objectives of the existing system, the input process and output analysis, the
information flow diagram, problem of the existing system and justification for
the new system.
Chapter four described
the designed method of the new system, output specifications file design, the
procedure chart, system flowchart and the system requirements. Chapter
five is the implementation of the designed system, having the program design
and flowchart with it pseudocodes, source program and text run. Chapter seven
gave recommendation and concludes the work.
TABLE OF CONTENT
Title Page
Abstract
Organization of work
Table of figures
Table of content
CHAPTER ONE
INTRODUCTION
1.1 Statement of the problem
1.2 Purpose of study
1.3 Aims and objectives
1.4 Scope of study
1.5 Limitation
1.6 Definition of terms
CHAPTER TWO
Literature Review
CHAPTER THREE
DESCRIPTION AND ANALYSIS OF THE EXISTING SYSTEM
3.1 fact finding method used
3.2 Organizational structure
3.3 Objectives of the existing system
3.4 Input, process, output analysis
3.5 Information flow diagram
3.6 Problems of existing system
3.7 Justification for the new system
CHAPTER FOUR
DESIGN OF THE NEW SYSTEM
4.1 Output specifications and design
4.2 Input specifications and design
4.3 File design
4.4 Procedure chart
4.5 System flowchart
4.6 System requirements.
CHAPTER FIVE
IMPLEMENTATION
5.1 Program design
5.2 Program flowchart
5.3 Pseudocodes
5.4 Source program
5.5 Test run
CHAPTER SIX
DOCUMENTATION
6.1 System documentation
6.2 Program documentation
6.3 User documentation
CHAPTER SEVEN
CONCLUSION & RECOMMENDATION
7.1 Conclusion
7.2 Recommendations
Bibliography
CHAPTER ONE
INTRODUCTION
It is being said there
“There is nothing as constant as change” in all sectors of the society, there
is always the tendency of a disaster, which takes many forms and no human is
immuned to them. There is no method or ways of knowing who will have a loss or
when loss may happen. This brought about group of people coming together to
bear risks of others thereby ensuring that at least some of the money problems
were met, these people are known as “Insurance”.
Companies compensate or
indemnity the return for the financial loss suffered as a result of those risks
of life. They do not set out to eliminate the loss and cannot stop the disaster
or misfortune from occurring, but rater they suffer the below in a purely
financial sense of offering monetary compensation to the nation.
This project is developed
so that most of the work done manually in the insurance companies will be
carried out using computers with the aims to achieve efficiency and accuracy in
the operation of the business (underwriting) and also to make the task of
insurance managers easier to providing them with additional information.
In developing countries,
insurance companies are the second largest users of computers, but its use in
Nigeria Insurance Companies are comparatively very low. There are several areas
of applications of computers in insurance companies apart from the ones
mentioned above, the use of computers in insurance companies try to guard
themselves against staff shortage in addition to performing the administrative
work associated with customer’s proposal calculations of premiums and claims
when necessary.
1.1 STATEMENT OF THE PROBLEM
The need for proper and
accurate information for the underwriting of insurance policies cannot be over
emphasized. But some insurance companies neglect this resulting poor
performance of such company. Accurate information for the underwriting of insurance
policies is very essential especially those policies that involves human life.
In a case where false and inaccurate information flows in and out, the company
is bound to encounter many problems like high wastage of money on settlement of
claims, commissions, premiums of individual life assurance proposals.
In African-European
Insurance Co., the company is still facing the problem of misfiling many hands
handling one file, mis-sorting of files due to processing file manually.
Since African-European
Insurance Co. is a very big company with many department, each department need
to be computerized so as to carry it work efficiently. For instance, the
Actuarial Services Department, which enters on the computation relating to
premiums of individual life assurance proposals, preparation of accounting and
member’s statements for Deposit Administration Schemes, liaison with consulting
actuaries by supplying the necessary data for carrying out actuarial valuation.
1.2 PURPOSE OF THE STUDY
The research deemed it
necessary to carry out this work so as to point out those areas where the
insurance company likes African-European Insurance Co. is one of every nation
pride when we talk of economy. Not only that, it also involved indemnity.
The purpose of this study
therefore is to point out in the necessity for the computerization of every
department in the company. I mean developing software that will aid for easy
and better information.
Also, to emphasize on the
benefits to be obtained if one engaged in a business with an insurance company
like African-European Insurance Co. The emphasis is much laid on the indemnity,
the need to ensure promptness in the settlement of claims.
1.3 AIMS AND OBJECTIVES
The role of the insurer
in any polity is of bearer of risks. In other words, the populace can feel
insulted from risk when they take advantage of insurance to rely on when the
unexpected strikes. It is for this reason that African-European Insurance Co. was
rooted into existence.
It is interesting to note
that insurance has over the years developed both positive and negative facets.
Positives in its insulate function, negative in its refusal to perform this
function. Such as this negative facet rooted itself in one psyche that the
average Nigeria would probably insure only what is decreed for him to insure,
such as his car.
Based on these, the study
wants to achieve the following objectives.
1. To find out whether there is a
computerized insurance underwriting system in the case study (African-European
Insurance Co.)
2. To find out whether the company is
able to carry out all the insurance policies especially those that involved
underwriting.
3. To examine the method of information
flow in and out of the company.
4. To identify the various problem
encountered by the organization in the management information services
department.
5. To make useful recommendation of the
development of a software which can be used to solve the existing problems.
1.4 SCOPE OF THE STUDY
The system is designed to run on IBM Personal Computers and
its compatible. Because of the many aspects in the insurance companies, this
system is based on the “underwriting” aspects, which involved the various
insurance policies (life and non-life policies) carried out by collecting
various data such as proposal’s particulars, calculate premium and claims
required.
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